Kai Solitaire Necklace

We ship all items within 1-2 business days excluding custom/personalized pieces. Please allow 3 business days for those orders that include a custom/personalized item to be processed to our manufacture to begin making. All custom pieces take about 5 to 6 weeks to be made from scratch and shipped. All engravable pieces are processed and shipped within 1-2 business days.

Free shipping for orders within USA over $75 using USPS. We do not process or ship orders on Saturday or Sunday. Once shipped, we cannot guarantee when an order will arrive. International Shipping: Any orders that are shipped outside of USA may be subject to taxes, import duties, custom duties and fees related to the designated country. Please note that the recipient of package in designated country is responsible for all mentioned/related import fees.

To ensure safety on your package we encourage all customers to add the Route Package Protection to their order. In the case your order says delivered but did not arrive, Route Package Protection will cover to reship your order.

All engravables, custom pieces, and subscription boxes are final sale.

All pieces are tarnish free, water resistant, and hypoallergenic. If exposed to salt water or chlorine please rinse with fresh water right after. All pieces also qualify in our lifetime warranty. This warranty does not cover pieces that may break and only cover pieces that with time or harsh chlorine and salt water tarnished slightly.

If purchasing any necklace with a thin or dainty chain we highly recommend not to sleep with it as moving in the middle of the night can cause it to break off or get caught onto something.