House of Jewels Miami Lifetime Warranty
As we continue to better House of Jewels Miami, we have tested our jewelry by submerging it in water, showering in it, go to the pool, beach days and daily wear and tear.
We continued to conduct research and make improvements until there was no change in quality or color, and until we could proudly put our name and face behind our pieces.
All House of Jewels Miami jewelry (except sale/legacy items that are not made of stainless steel - please read product descriptions) are covered with a Lifetime Warranty against any rust or tarnish, including manufacturing defects and color fading. We stand proudly with our real 18-karat gold plating, pure stainless steel fills, and all customized jewelry. If you run into any issues pertaining to color fading or rusting, please reach out to us and we will replace your item for free.
Jewelry must be treated with care. Broken jewelry or scratches over time does not warrant a lifetime warranty.
If you receive a defective item, this must be reported within 7 days of your marked delivery date.
In some areas of the world, a refund may be issued instead of an item replacement due to high shipping costs.
This new Lifetime Warranty applies to all orders placed on or after June 2022.